Are there any circumstances where a full refund is guaranteed?
While our policies are designed to accommodate various situations, we do assess refund requests on a case-by-case basis. We prioritize ensuring fairness and understanding for our customers facing unforeseen circumstances. We encourage you to review our refund policy, and should any exceptional circumstances arise, please reach out to us directly. We aim to work closely with our customers to find the most suitable solution possible within the framework of our policies.
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How long does it take to receive a refund after canceling a reservation?
Upon canceling a reservation with MyTravaly, our standard refund processing time is typically 7 to 14 business days. However, please be aware that the exact duration may vary depending on factors such as your chosen payment method and any ...
What is MyTravaly's refund policy for accommodation bookings?
At MyTravaly, we understand the importance of clear and fair refund policies for our customers. Our refund policy for accommodation bookings is designed to provide transparency and flexibility. In the event of a cancellation, the refund process ...
What happens if I need to cancel due to unforeseen circumstances or emergencies?
If you encounter unforeseen circumstances or emergencies that require canceling your plans with MyTravaly, you have a few options: Email Support: Drop an email to support@mytravaly.com explaining your situation and the need to cancel. Provide ...
What steps should I follow to request a refund for a canceled accommodation booking?
To request a refund for a canceled accommodation booking with MyTravaly, please follow these steps to ensure a smooth and efficient process. First, log in to your MyTravaly account and navigate to the "My Bookings" section. Locate the specific ...
What is the difference between CP and EP meal plans?
CP, EP, MAP, AP you might have noticed these words when booking a hotel or scrolling through any hotel’s brochure or website. Here are the details; 1. Continental Plan (CP) means breakfast is included along with the room. 2. European Plan (EP) is ...