What is MyTravaly's refund policy for accommodation bookings?
At MyTravaly, we understand the importance of clear and fair refund policies for our customers. Our refund policy for accommodation bookings is designed to provide transparency and flexibility. In the event of a cancellation, the refund process typically takes 7 to 14 business days, subject to variations based on factors such as the chosen payment method and any intermediary banks involved in the transaction. We recommend reviewing our comprehensive cancellation and refund policies, available on our website or within the terms and conditions associated with your specific reservation, to understand the details of the refund process. Our customer support team is also readily available to address any queries or concerns you may have regarding our refund policy. We appreciate your trust in MyTravaly and are committed to ensuring a seamless and customer-friendly experience for all accommodation bookings.
Related Articles
What steps should I follow to request a refund for a canceled accommodation booking?
To request a refund for a canceled accommodation booking with MyTravaly, please follow these steps to ensure a smooth and efficient process. First, log in to your MyTravaly account and navigate to the "My Bookings" section. Locate the specific ...
How long does it take to receive a refund after canceling a reservation?
Upon canceling a reservation with MyTravaly, our standard refund processing time is typically 7 to 14 business days. However, please be aware that the exact duration may vary depending on factors such as your chosen payment method and any ...
Can I book accommodations for a group through MyTravaly?
Yes, you can book accommodations for a group through MyTravaly. During the booking process, specify the number of guests or rooms required for the group, and the platform will provide available options that cater to group reservations. Additionally, ...
How do I pay for my accommodation booking?
Certainly! For accommodation bookings on MyTravaly, payment methods may vary based on the hotel's policies. Some hotels offer the option to pay in advance during the reservation process, while others allow payment directly at the hotel. In certain ...
Are there any loyalty programs or benefits for frequent bookings?
Certainly! At MyTravaly, we highly value our loyal customers, and we offer a rewarding loyalty program for frequent bookings. Our loyalty program is designed to provide exclusive benefits and perks to our repeat customers. As you continue to book ...