General
How secure are the payment transactions on MyTravaly?
At MyTravaly, we prioritize the security of our customers' payment transactions. Our platform employs robust encryption technologies and follows industry best practices to ensure the confidentiality and integrity of your payment information. We use ...
Are there any loyalty programs or benefits for frequent bookings?
Certainly! At MyTravaly, we highly value our loyal customers, and we offer a rewarding loyalty program for frequent bookings. Our loyalty program is designed to provide exclusive benefits and perks to our repeat customers. As you continue to book ...
What should you do if MyTravaly is not picking up your calls?
We appreciate your patience as our support team attends to other customers. If you're having trouble reaching us by phone during this busy period, we recommend reaching out via email. Rest assured, we remain committed to promptly addressing your ...
How long does it take to receive a refund after canceling a reservation?
Upon canceling a reservation with MyTravaly, our standard refund processing time is typically 7 to 14 business days. However, please be aware that the exact duration may vary depending on factors such as your chosen payment method and any ...
Are there any circumstances where a full refund is guaranteed?
While our policies are designed to accommodate various situations, we do assess refund requests on a case-by-case basis. We prioritize ensuring fairness and understanding for our customers facing unforeseen circumstances. We encourage you to review ...
What happens if I need to cancel due to unforeseen circumstances or emergencies?
If you encounter unforeseen circumstances or emergencies that require canceling your plans with MyTravaly, you have a few options: Email Support: Drop an email to support@mytravaly.com explaining your situation and the need to cancel. Provide ...
Can I modify my booking instead of canceling to avoid losing money?
Certainly, modifying your booking instead of canceling can often be a viable option to avoid losing money. Many accommodations offer flexible policies that allow modifications to the reservation, such as changing dates or room types, without ...
Are there any special offers or discounts available for accommodations in specific regions?
Yes, MyTravaly currently offers special discounts for accommodations in specific regions. For example, there's a limited-time offer valid till 31st January 2024, where you can book a room for 2 at the price of 1 adult. This includes a 50% discount ...
How can I know the exact location of the accommodations listed?
To find the exact location of accommodations listed on MyTravaly, simply scroll down a bit on the property detail page. There, you'll typically find the precise address or location details of the property, allowing you to understand its exact ...
Can I find pet-friendly accommodations on MyTravaly?
Yes, you can find pet-friendly accommodations listed on MyTravaly. Some properties welcome pets and offer specific facilities or services catering to guests traveling with their furry companions. When searching for accommodations, you can use filters ...
Are there accommodations suitable for families with children?
Yes, there are accommodations listed on MyTravaly that are suitable for families with children. Many properties offer family-friendly facilities and services such as spacious rooms, kids' play areas, swimming pools, and activities designed for ...
What amenities are included in the accommodations listed on MyTravaly?
Yes, the accommodations listed on MyTravaly offer a range of amenities to enhance your stay; however, the specific amenities provided can vary from property to property. While many accommodations commonly include amenities such as free Wi-Fi, air ...
Can I book accommodations for a group through MyTravaly?
Yes, you can book accommodations for a group through MyTravaly. During the booking process, specify the number of guests or rooms required for the group, and the platform will provide available options that cater to group reservations. Additionally, ...
How do I pay for my accommodation booking?
Certainly! For accommodation bookings on MyTravaly, payment methods may vary based on the hotel's policies. Some hotels offer the option to pay in advance during the reservation process, while others allow payment directly at the hotel. In certain ...
Are there any hidden fees associated with bookings made through MyTravaly?
No, there are no hidden fees associated with bookings made through MyTravaly. The prices displayed during the booking process typically include all applicable taxes and charges, providing transparency in the total cost of your stay. Book with ...
Can I make changes to my reservation after it's been confirmed?
Certainly! You can modify your confirmed reservation, but feasibility depends on the accommodation provider's policies. Use our mobile app, log in with your registered email/number, and make changes. If you encounter any issues, contact MyTravaly's ...
How do I create an account on MyTravaly to make bookings?
To create an account on MyTravaly for bookings: Visit the Website or App: Go to the MyTravaly website or open the app. Sign-Up: Look for the "Sign-Up" or "Create Account" option. Fill Details: Enter your email address, create a password, and provide ...
Is it possible to book accommodations in multiple cities through MyTravaly?
Yes, you can book accommodations in multiple cities through MyTravaly. Simply search for and book accommodations in different cities separately based on your travel itinerary.
Can I filter accommodations based on specific preferences like price range or amenities?
Yes, on MyTravaly, you can easily filter accommodations by price range, amenities, accommodation type, location, and guest ratings.
What types of accommodations are available through MyTravaly?
MyTravaly offers a diverse range of accommodations to suit various preferences and budgets: Hotels Resorts Homestays Guesthouses Villas Serviced Apartments Hostels Campsites Boathouse Each type of accommodation caters to different travel styles, ...
How do I search for accommodations on MyTravaly?
Visit the Website or App: Go to the MyTravaly website or open the app. Enter Destination: Type in your destination city or specific place where you want to stay. Select Dates: Choose your check-in and check-out dates. This helps narrow down available ...
Popular Articles
How many properties am I allowed to manage?
There is no limit on the number of properties you can manage. You are free to manage a single property or multiple properties using a single host account. The platform allows hosts to manage their properties easily and efficiently, regardless of the ...
I forgot my password. How do I set a new one?
If you are a host or managing hotel business, or a traveller or member of the community and you logged in; Tap to the profile image on header > click on setting > insert your current password and set a new password. You are all set; log in again ...
How to make a booking on MyTravaly?
Go to www.mytravaly.com. Travel metasearch bar: Please search by location or hotel name, select from suggestions, select the date of check in to check out, and add # of people travelling like # of adults and # of children. Click on Search, and you ...
How to direct more bookings for my hotel on MyTravaly?
Please follow the instruction; 1. Is your pricing strategy attractive? Pay attention to your pricing strategy: You have to balance covering costs and staying competitive whilst coming out on top and making a profit. Add & Update the best tariff from ...
Who uses MyTravaly?
MyTravaly is a community-driven company where its members rent accommodations such as hotels, resorts, holiday homes, etc. They also book these accommodations during their travels. They share experiences in the form of publishing blogs, ...